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UPCOMING EVENTS:UX, Product & Market Research Afterwork23. Apr.@Packhaus WienDetailsInsights & Research Breakfast16. Mai@Packhaus WienDetailsVibecoding & Agentic Coding for App Development22. Mai@Packhaus WienDetails

Usability Testing & Participant Recruitment

Platform-Based UX Research — Stop Guessing. Start Knowing.

UX research infrastructure that moves at your speed.

Perfect for Product & UX Teams

The Problem

You build products and services. You know that good decisions need data, not opinions.

But research is hard to push through. Stakeholders have no patience for long studies. Self-serve tools give you raw data, but no answers. And when you run tests yourself, there's always doubt: Is the method right? Is the sample big enough? Will anyone trust the results?

The Solution

Research Services takes away what's blocking you and gives you what you need: Access to real, verified participants. Methodologically sound testing. Results that convince stakeholders. Everything from one source, or just the parts you're missing.

Research that keeps pace with your sprints. And findings you can stand behind.

Verified Participants

Identity-verified B2B and B2C panel in the DACH region. Filter by demographics, behavior, and profession.

Fast Turnaround

First results often in hours or days. Most consumer studies completed within 7 days.

Human Quality Control

Every study personally reviewed. No-shows replaced at no cost.

Three Ways to Work With Us

Pay per study, not per seat. No subscriptions, no running costs.

Connect

We find, you run.

We recruit and screen the right participants for your study. You conduct sessions with your own tools — Zoom, Teams, or any platform you prefer. Perfect when you have the expertise but need access to the right people.

  • Participant recruiting & screening
  • Quality-assured profiles
  • Flexible scheduling
  • You choose your tools
Learn more

Platform

Run studies on our platform.

Conduct your research on the Busch Labs platform. Recording, transcription, AI-powered notes and reports — all included in one per-minute price. No subscriptions, no seat licenses.

  • Recording & transcription included
  • AI-generated notes & summaries
  • Automated reports
  • Pay per study — no running costs
Learn more

Expert

We handle everything.

Our research experts moderate your sessions, analyze the data, and deliver actionable insights. From study design to final report — full service, no overhead on your team.

  • Expert moderation
  • Professional study design
  • Deep analysis & recommendations
  • Full-service from brief to report
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Use our Research Platform or just Connect with participants
Study Design
D/A/CH Recruiting
Data Collection
Analysis
AI Report
Get Expert consulting and let us execute for you
Consult on goals & methods
Expert crafted scripts & questions
Custom global recruiting
In-person lab or expert moderation
Manual verification of results
Expert Report

Our Goals

23 services
Usability Testing

Card Sorting & Tree Testing

Validate navigation structures and information architecture before you design

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Usability Testing

Concept Validation

Test ideas, concepts, and prototypes before development investment

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Usability Testing

Inclusive Accessibility Testing

Test your product WITH people with disabilities—real users, not just compliance checklists

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Usability Testing

Technology Acceptance (TAM) Testing

Assess adoption likelihood using validated TAM frameworks

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Usability Testing

Usability Testing (Task-Based)

Measure task success, efficiency, and errors through structured testing

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Usability Testing

User Experience (UX) Testing

Holistic evaluation of user experience across journeys and touchpoints

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Qualitative

Diary Studies & Ethnography

Capture user habits, behaviors, and context over days or weeks in their real environment

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Qualitative

Full-Service UX Tests & Interviews

We handle everything: recruiting, scheduling, moderation, and analysis. You get actionable insights without the operational overhead.

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Quantitative

Kano Model Analysis

Categorize features by satisfaction impact using Kano methodology

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Quantitative

MaxDiff Studies

Prioritize features using best-worst scaling methodology

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Quantitative

Quantitative Benchmarking

Measure your product experience against industry standards and competitors

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Interviews

User Interviews (Qualitative Discovery)

In-depth conversations to understand user needs, behaviors, and motivations

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Surveys

Full-Service Surveys

Quantitative research with full support. We design, distribute, analyze, and report—you get actionable data.

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Surveys

Product-Market-Fit Test (Sean Ellis)

Measure product-market fit using the validated Sean Ellis methodology

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Analysis

Data Analysis & Tagging Services

Professional qualitative coding, tagging, and thematic analysis

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Analysis

Expert UX Audit

Heuristic evaluation and expert review of digital products

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Recruiting

B2B Expert Recruiting

Recruit business professionals, executives, and domain experts

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Recruiting

B2C Consumer Recruiting

Recruit general consumers and end-users from diverse demographics

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Recruiting

Expert Audience Recruiting

Find hard-to-reach specialists and niche audience segments

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Recruiting

Participant Recruiting (General)

Source and screen qualified research participants for any study

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Planning

Study Creation & Guide Support

Help designing research studies, guides, and screening criteria

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Synthesis

Customer Journey Operations

Transform journey maps from artifacts into living operational tools that drive decisions

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Stakeholders

Continuous Discovery Coaching

Embed customer-centricity into your team through hands-on discovery practice coaching

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Example Projects

See how pricing works for common study setups. All prices calculated live from our pricing engine.

Quick Consumer Survey

Connect — 50 consumers, 10-min survey, remote

Total

€1,000

excl. 20% VAT

Recruiting Fee€750
Incentive€250
Show breakdown
Recruiting Fee50 × €15
Incentive50 × €5
Configure in Study Builder

B2C Interview Study

Expert — 8 consumers, 60-min interviews, remote

Total

€3,082.40

excl. 20% VAT

Recruiting Fee€600
Incentive€320
Platform Fee€235.20
Analysis Base€1,500
Session Analysis (€0.89/min × 60min × 8)€427.20
Show breakdown
Recruiting Fee8 × €75
Incentive8 × €40
Platform Fee8 × €29.40
Analysis Base€1,500
Session Analysis (€0.89/min × 60min × 8)€427.20
Configure in Study Builder

B2B Usability Test

Platform + AI — 6 business professionals, 60-min user tests, remote

Total

€2,570.40

excl. 20% VAT

Recruiting Fee€1,650
Incentive€600
Platform Fee€176.40
AI Interviewer€144
Show breakdown
Recruiting Fee6 × €275
Incentive6 × €100
Platform Fee6 × €29.40
AI Interviewer6 × €24
Configure in Study Builder

All prices net, excl. 20% Austrian VAT. Actual price depends on your exact configuration.

Ready to Start?

Build your first study in under 5 minutes.

Launch Study Builder

Questions? Let's Talk

Book a demo or send us a message

Or reach us directly at marc.busch@busch-labs.at or +43 699 197 101 86

Research Services | Automated Insights | Busch Labs