Find the Problems Before Your Users Do
Moderated testing with real users, prioritized findings in 5 days.
The Problem
You have a prototype or live product. Before you move forward, you want to know: Does this work for real users?
Recruiting is a nightmare. No-shows waste your time. And who has hours to watch recordings? You need usability insights, not usability headaches. But who tests? Where do the people come from? Who moderates so the right questions get asked? And who watches ten hours of recordings afterwards? So you test with colleagues, or push it to after launch.
The Solution
We handle the entire process: Recruiting verified participants who match your target audience, test execution, moderation, analysis. You get prioritized findings and a highlight reel for your stakeholders. In 5 days, not 5 weeks.
Clarity on what works and what doesn't. Recommendations you can act on immediately.
What You'll Achieve
- Video evidence of real users interacting with your product
- Quantified usability metrics (completion rates, time-on-task)
- Prioritized list of issues ranked by severity
- Clear recommendations for improvements
What You Get
Recruiting Included
We find, screen, and schedule participants who match your user profile. No-shows? We replace them free.
Moderated Sessions
Expert facilitators run think-aloud sessions while you observe. Every session recorded with timestamps.
Highlight Reels
Don't watch 10 hours of video. Get a 5-minute reel of the moments that matter—ready to share with stakeholders.
Prioritized Findings
Issues ranked by severity and frequency. Clear fix recommendations, not just a list of problems.
How It Works
Scope
We align on tasks, success criteria, and your target user profile.
Recruit
First results often in hours or days. You approve the screener.
Test
We run sessions. You can observe live or watch recordings later.
Deliver
Findings report + highlight reel within 5 business days.
Transparent Pricing
Use our Study Builder to configure your project and get an instant quote. No hidden fees, pay only for what you need.
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Or reach us directly at marc.busch@busch-labs.at or +43 699 197 101 86
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