How do you ensure data quality?

Every gamer in our panel is identity-verified, including Steam profile validation. Studies are reviewed before launch to protect participant experience and data quality, with continuous monitoring including environment consistency checking.

See Players React in Real Time

In-person playtesting with optional biometrics in Vienna.

The Problem

You need deep insights that remote testing cannot provide. Observation, biometrics, immediate follow-up questions. A controlled environment for your most important tests.

But flying players to your office is expensive and complicated. You do not have a lab setup. And running sessions yourself means you miss things while you are busy moderating.

The Solution

Our Vienna game lab offers in-person playtesting with professional moderation. Eye tracking, facial coding, and physiological measurement available. Secure environment for pre-release builds.

Deep player insights from controlled sessions. See what players experience, not just what they report.

What You'll Achieve

Unbiased feedback from verified gamers in your target genre
Video recordings with gameplay, facecam, and think-aloud
Behavioral data: heatmaps, frustration points, engagement metrics
Actionable recommendations for improving player experience

Usability TestingPerfect for Publishers / Studios

What You Get

Verified Gamers

Players validated by Steam library, play history, and genre preferences.

Session Recordings

Gameplay footage with face cam and think-aloud commentary.

Behavioral Data

Heatmaps, frustration markers, and engagement metrics.

How It Works

STEP 1

Goals

We define what you need to learn: FTUE, core loop, or retention.

STEP 2

Recruiting

We find players who match your target genre and platform.

STEP 3

Sessions

Remote or in-person playtests with full recording.

STEP 4

Insights

Actionable recommendations backed by player behavior.

Investment

10 players, 60min sessions, remote

Starting from

€2,500

Vienna Lab sessions priced separately

Every project is unique. Let's discuss your specific needs.

Book a Call

Questions & Answers

Use our Research Platform or just Connect with participants

Study Design

D/A/CH Recruiting

Data Collection

Analysis

AI Report

Get Expert consulting and let us execute for you

Consult on goals & methods

Expert crafted scripts & questions

Custom global recruiting

In-person lab or expert moderation

Manual verification of results

Expert Report

Ready to Get Started with Vienna Game Lab (Biometrics)?

Let's discuss how we can help you achieve your goals

Configure & Price

Let's Talk

Choose how you'd like to connect with us

Or reach us directly at marc.busch@busch-labs.at or +43 699 197 101 86