How do you verify players are real gamers?

Players connect their Steam account. We verify based on games owned, hours played, achievement patterns, and account age. No self-reported data.

What if my game isn't on Steam?

We match players based on comparable titles. Tell us games similar to yours and we find players who love that genre.

Can players test unreleased builds?

Yes. We support Steam keys, Epic keys, direct downloads, and password-protected builds. NDAs enforced.

How long are sessions?

Standard sessions are 60 minutes of gameplay plus a short survey. Extended sessions (90 min) available.

For moderated sessions, yes. For unmoderated, you receive recordings after completion.

What platforms do you support?

PC (any launcher), browser games, and mobile (iOS/Android). Console testing requires our Vienna lab.

How do you ensure data quality?

Four pillars: multi-step identity verification (including Steam profile validation), fair incentives and participant-controlled invitation frequency with strict upper bounds, personal review of every study before players are invited, and continuous quality monitoring including environment consistency checking. We reject studies that don't meet our standards.

Remote Playtests

Test your game with Steam-verified players from anywhere. Fast, scalable, cost-effective player feedback.

The Problem

You need player feedback but cannot fly people to a lab. Or you want to test at scale across different regions and player types.

But online panels are full of people who sign up for beer money, not because they love games. They rush through sessions, give shallow feedback, and might not even match your target audience. You need real players who actually care.

The Solution

We recruit from our verified gamer panel and run remote sessions with gameplay recording, think-aloud audio, and structured surveys. Every player is matched to your genre and verified before they touch your build.

Authentic player feedback from your actual target audience. At scale, without the lab.

What You'll Achieve

Unbiased feedback from verified gamers in your target genre
Video recordings with gameplay, facecam, and think-aloud
Behavioral data: heatmaps, frustration points, engagement metrics
Actionable recommendations for improving player experience

Fast

Turnaround

First results often in hours

100%

Steam Verified

Real gamers only

Full

Session Recording

Gameplay + audio

NDA

Protected

Unreleased builds safe

Usability TestingPerfect for Publishers / Studios

What You Get

Steam Verification

Players matched by actual games played and hours logged. No fake gamers.

Play From Home

Players test on their own setups in their natural environment.

Full Recording

Screen capture, audio commentary, and webcam video from every session.

Fast Turnaround

First results often in hours or days. Most playtests completed within 7 to 14 days.

Scale Easily

Test with 5 players or 50. No logistical constraints.

Quality Guaranteed

No-shows replaced. Only engaged, verified players.

How It Works

STEP 1

Configure Your Test

Define your player criteria, tasks, and research questions in our builder.

STEP 2

We Recruit Players

Genre-verified players matched to games like yours from our panel.

STEP 3

Players Test

Sessions run on player schedules with automatic recording.

STEP 4

You Get Recordings

Full session recordings, transcripts, and optional analysis.

Investment

10 players, 60min sessions, remote

Starting from

€2,500

Vienna Lab sessions priced separately

Every project is unique. Let's discuss your specific needs.

Book a Call

Questions & Answers

Use our Research Platform or just Connect with participants

Study Design

D/A/CH Recruiting

Data Collection

Analysis

AI Report

Get Expert consulting and let us execute for you

Consult on goals & methods

Expert crafted scripts & questions

Custom global recruiting

In-person lab or expert moderation

Manual verification of results

Expert Report

Ready to Get Started with Remote Playtests?

Let's discuss how we can help you achieve your goals

Configure & Price

Let's Talk

Choose how you'd like to connect with us

Or reach us directly at marc.busch@busch-labs.at or +43 699 197 101 86