Know Where You Stand Against the Competition
Quantitative UX benchmarking with industry comparisons.
The Problem
You want to measure your UX performance objectively. Not just tracking over time, but understanding how you compare to competitors or industry standards.
Your SUS score is 72. Is that good? Your NPS improved by 5 points. Does that matter? Without industry benchmarks, your metrics are just numbers. You need context to know where you actually stand. Internal metrics lack context. You do not know if an 80% task success rate is good or bad. You need benchmarks to make your numbers meaningful.
The Solution
We run standardized UX benchmarks using validated metrics. Compare your product against competitors or industry norms. Track improvements over time with consistent methodology.
UX metrics with context. Know where you lead, where you lag, and where to focus.
What You'll Achieve
- Statistically valid conclusions you can trust
- Clean, quality-checked data
- Visual reports ready for stakeholder sharing
- Clear answers to your research questions
What You Get
Industry Benchmarks
Compare against our database of 500+ benchmark studies across industries. Know where you stand.
Standardized Metrics
SUS, NPS, CES, UMUX-Lite—we use validated instruments that allow meaningful comparison.
Longitudinal Tracking
Track your metrics over time with consistent methodology. See real progress, not noise.
Competitive Context
Blind testing of competitor products gives you relative positioning, not just absolute scores.
How It Works
Define
Select metrics and competitors. Design study to answer your specific strategic questions.
Recruit
Source representative users—yours and competitors'. Ensure clean, unbiased sample.
Measure
Administer standardized instruments. Optional task-based benchmarking for deeper UX metrics.
Contextualize
Deliver scores with industry percentiles, trend analysis, and strategic recommendations.
Transparent Pricing
Use our Study Builder to configure your project and get an instant quote. No hidden fees, pay only for what you need.
Calculate Your PriceExplore Related Services
Full-Service Surveys
Quantitative research with full support. We design, distribute, analyze, and report—you get actionable data.
Learn MoreCompetitor Benchmarking
Systematic comparison of products, services, and experiences against competitors
Learn MoreUsability Testing (Task-Based)
Measure task success, efficiency, and errors through structured testing
Learn MoreReady to Get Started with Quantitative Benchmarking?
Let's discuss how we can help you achieve your goals
Configure & PriceLet's Talk
Choose how you'd like to connect with us
Oder kontaktieren Sie uns direkt unter marc.busch@busch-labs.at oder +43 699 197 101 86
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