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UPCOMING EVENTS:UX, Product & Market Research Afterwork23. Apr.@Packhaus WienDetailsInsights & Research Breakfast16. Mai@Packhaus WienDetailsVibecoding & Agentic Coding for App Development22. Mai@Packhaus WienDetails
UPCOMING EVENTS:UX, Product & Market Research Afterwork23. Apr.@Packhaus WienDetailsInsights & Research Breakfast16. Mai@Packhaus WienDetailsVibecoding & Agentic Coding for App Development22. Mai@Packhaus WienDetails
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Marc Busch

Psychologist · UX Researcher · Author

1,000+
Research Sessions
100+
Teams Helped
15+
Years Experience
40+
Publications

Psychologist by training (MSc with distinction, University of Vienna). Founder and lead researcher at Busch Labs. Author of “UX Research: Building Blocks for Impact in the Age of AI.” Master's thesis published at NordiCHI 2014, awarded Honorable Mention.

Career

2018 – present

Founder & Lead Researcher, rapid user feedback GmbH (now Busch Labs)

Full-service UX & Market Research with enterprise and startup clients.

2017 – 2018

UX Researcher, handcheque GmbH

End-customer experiments and testing for an interactive credit card product; surveys, observations, data visualization.

2014 – 2017

Scientist, AIT Austrian Institute of Technology

Planning, implementation, evaluation and interpretation of studies on technology acceptance and innovative mechanics in video games.

2011 – 2014

HCI Researcher, CURE – Center for Usability Research & Engineering

Conducting, analyzing, reporting and publishing HCI studies.

Education & Credentials

MSc in Psychology — University of Vienna (2015). Graduated with distinction (mit Auszeichnung).
BSc in Psychology — University of Vienna (2012).
Data Science Specialization — Johns Hopkins University (via Coursera, 2017–2019). Modules: Statistical Programming with R, Data Cleaning, Exploratory Data Analysis, Statistical Inference, Reproducible Research.
Certificate in Advanced English (C1) — University of Cambridge ESOL Examinations (2008).

Teaching

Guest Lecturer, FH Technikum Wien UX Management & Evaluation Methods (since 2018)
Guest Lecturer, TU Chemnitz Applied UX Research (since 2019)
Guest Lecturer, FH Upper Austria, Campus Hagenberg Evaluation and Research Methods, Master’s program in Human-Centred Computing (2019–2023)
Thesis Supervisor, FH Technikum Wien Master's program (current)
Trainer, BFI Wien UX Design diploma program (current)

Research Funding

FFG IKT-Akzeptanz (Project #3841263) Technology Acceptance Models for AI/ML systems
FFG/AAL HEROES (Project #3962149) Active & Assisted Living research
Vienna Business Agency rapid UX-score development

Publications & Creative Works

rapid UX-score: Modulare und Adaptive Messung von User Experience

Busch, della Schiava, Kipke, Salzbrunn · Mensch und Computer 2020 · 2020

Using technology acceptance models for product development: case study of a smart payment card

Diamond, Busch, Jilch, Tscheligi · MobileHCI 2018 · 2018

Presence and user experience in a virtual environment under the influence of ethanol: an explorative study

Lorenz, Brade, Diamond, Sjölie, Busch, Tscheligi, Klimant, Heyde, Hammer · Scientific Reports · 2018

Being there again — Presence in real and virtual environments and its relation to usability and user experience using a mobile navigation task

Brade, Lorenz, Busch, Hammer, Tscheligi, Klimant · International Journal of Human-Computer Studies · 2017

Deconstructing Pokémon Go — An empirical study on player personality characteristics

Mattheiss, Hochleitner, Busch, Orji, Tscheligi · PERSUASIVE 2017 · 2017

UMAP 2017 Fifty Shades of Personalization — Workshop on Personalization in Serious and Persuasive Games and Gameful Interactions

Mattheiss, Busch, Orji, Tondello, Marczewski, Hochleitner, Lankes, Tscheligi · UMAP 2017 · 2017

Personalizing persuasive technologies: progress, challenges, and opportunities

Orji, Busch, Reisinger, Dijkstra, Kaptein, Mattheiss · PERSUASIVE 2017 · 2017

Workshop: Personalizing Persuasive Technologies: Progress, Challenges, and Opportunities

Orji, Busch, Reisinger, Dijkstra, Kaptein, Mattheiss · PERSUASIVE 2017 Adjunct · 2017

The Gamification User Types Hexad Scale

Tondello, Wehbe, Diamond, Busch, Marczewski, Nacke · CHI PLAY 2016 · 2016

More than sex: The role of femininity and masculinity in the design of personalized persuasive games

Busch, Mattheiss, Reisinger, Orji, Fröhlich, Tscheligi · PERSUASIVE 2016 · 2016

Using player type models for personalized game design — An empirical investigation

Busch, Mattheiss, Hochleitner, Hochleitner, Lankes, Fröhlich, Orji, Tscheligi · IxD&A · 2016

Player type models: Towards empirical validation

Busch, Mattheiss, Orji, Fröhlich, Lankes, Tscheligi · CHI EA 2016 · 2016

Persuasive information security: techniques to help employees protect organizational information security

Busch, Patil, Regal, Hochleitner, Tscheligi · PERSUASIVE 2016 · 2016

Ethical implications and consequences of phishing studies in organizations — an empirical perspective

Busch, Van Der Sype, Reisinger, Fröhlich, Hochleitner, Tscheligi · CHI 2016 · 2016

Missing the Forest for the Trees: Balancing Personalization Costs and Benefits in Persuasive Games

Mattheiss, Sellitsch, Busch, Hochleitner, Froschauer, Tscheligi · PPT@PERSUASIVE 2016 · 2016

Personalization in persuasive technology

Orji, Busch, Dijkstra, Reisinger, Stibe, Tscheligi · PERSUASIVE Adjunct 2016 · 2016

PPT 2016 — Personalization in Persuasive Technology

Orji, Reisinger, Busch, Dijkstra, Stibe, Tscheligi · PPT@PERSUASIVE 2016 · 2016

Insights into internet privacy for visually impaired and blind people

Regal, Mattheiss, Busch, Tscheligi · ICCHP 2016 · 2016

Personalization in serious and persuasive games and gamified interactions

Busch, Mattheiss, Orji, Marczewski, Hochleitner, Lankes, Nacke, Tscheligi · CHI PLAY 2015 · 2015

Persuasive Information Security: A Behavior Change Support System

Busch, Patil, Regal, Hochleitner, Fröhlich, Tscheligi · BCSS 2015 · 2015

Consumers' privacy concerns and implications for a privacy preserving Smart Grid architecture

Döbelt, Jung, Busch, Tscheligi · Energy Research & Social Science · 2015

From classes to mechanics: Player type driven persuasive game development

Lankes, Hochleitner, Rammer, Busch, Mattheiss, Tscheligi · CHI PLAY 2015 · 2015

I'm There! The influence of virtual reality and mixed reality environments

Lorenz, Busch, Rentzos, Tscheligi, Klimant, Fröhlich · IEEE VR 2015 · 2015

Being there for real: presence in real and virtual environments and its relation to usability

Busch, Lorenz, Tscheligi, Hochleitner, Schulz · NordiCHI 2014 · 2014

PAINLEsS — Personalized Multimodal Persuasive Ambient and Peripheral Interaction for Information Security

Busch, Wolkerstorfer, Hochleitner, Tscheligi · CHI 2014 Workshop · 2014

Designing a persuasive application to improve organizational information security policy awareness, attitudes and behavior

Busch, Wolkerstorfer, Hochleitner, Regal, Tscheligi · SOUPS 2014 · 2014

A case study for universal design in the internet of things

Busch · UD 2014 · 2014

Is This Information Too Personal? The Relationship between Privacy Concerns and Personality

Busch, Hochleitner, Tscheligi · SOUPS 2014 · 2014

TACTUX: a tactile user experience assessment board

Regal, Busch, Hochleitner, Wokerstorfer, Tscheligi · NordiCHI 2014 · 2014

"Touch me" workshop on tactile user experience evaluation methods

Tscheligi, Isbister, Höök, Obrist, Busch, Hochleitner · CHI EA 2014 · 2014

Personalized persuasive technology — development and validation of scales for measuring persuadability

Busch, Schrammel, Tscheligi · PERSUASIVE 2013 · 2013

All in: targeting trustworthiness for special needs user groups in the Internet of Things

Busch, Hochleitner, Lorenz, Schulz, Tscheligi, Wittstock · TRUST 2013 · 2013

Money on the move: workload, usability and technology acceptance of second-screen ATM interactions

Regal, Busch, Deutsch, Hochleitner, Lugmayr, Tscheligi · MobileHCI 2013 · 2013

Peacox — Persuasive Advisor for CO2-Reducing Cross-Modal Trip Planning

Schrammel, Busch, Tscheligi · PERSUASIVE 2013 · 2013

A survey of trust and risk metrics for a BYOD mobile worker world

Seigneur, Kölndorfer, Busch, Hochleitner · SOTICS 2013 · 2013

SpongeBob SquarePants: Titans of the Tide

Game Credit

THQ Nordic / Purple Lamp Studios · User Research · 2025

South Park: Snow Day!

Game Credit

THQ Nordic / Purple Lamp Studios · User Research · 2024

Disney Epic Mickey: Rebrushed

Game Credit

THQ Nordic / Purple Lamp Studios · User Research · 2024

View full profile on Google Scholar · ResearchGate
Marc Busch: UX Researcher, Psychologist, Author | Busch Labs